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Customer Service Representative

Burlington, ON

Posted: 11/08/2023 Employment Type: Full-time Job Category: Office Administration Job Number: 6032 Pay Rate: $30-35

Job Description

Our client is looking for a Customer Experience Representative to join their team in Burlington! This is a an excellent opportunity to work with a well-established company in the Hydro industry. This person will join a team of 7 employees and be responsible for managing in-coming and out-going communications.

This is a great opportunity to gain valuable experience in Customer Service and join a unionized work environment. Interested and qualified candidates please apply today or email Rainor Kuz quoting job #6032.

We would like to thank all applicants however only those under consideration will be contacted.  Thank you!


  • Respond to all customer inquiries through phone, email, and chat working in a call-centre environment 
  • Provide high level of customer service by interacting with customers professionally and in a friendly manner
  • Share information with customer and educate them on policies and processes
  • Enter all information into Customer Information System accurately and update information as required for different departments
  • Process orders for new customers and make necessary changes as there are changes in accounts

Job Requirements

  • Post-secondary education is considered an asset
  • Experience working in Customer Service specifically in a call centre 
  • Strong communication skills and attention to detail
  • Advanced technical skills and advanced with MS Office



Meet Your Recruiter

Rainor Kuz
Associate, Recruitment Services

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