So sorry, this position is no longer available.
Please go ahead and submit your application. We may have other positions that would be the perfect fit for you.
Alternatively, you may want to apply to one of the following related jobs:
Elby Professional Recruitment Inc
https://www.elby.ca/wp-content/uploads/2021/03/JB-Square-200x200-1.png
http://www.elby.ca
http://www.elby.ca
USD
58000
60000
YEAR
true
Are you a detail-oriented and highly communicative professional looking for a long-term opportunity in a supportive and dynamic environment? A leading company in Burlington, Ontario, is seeking a dedicated Customer Service Representative to join their collaborative team. If you thrive in a multifaceted role, enjoy building strong relationships, and have a knack for meticulous administrative and financial tasks, this could be the perfect fit!
This is a unique opportunity to become an integral part of a growing organization and contribute to a positive and collaborative office culture. You'll be a main point of contact for customers, manage complex order processes, and play a crucial role in ensuring smooth and efficient administrative processes.
What the Organization has to offer:
Interested and qualified candidates are encouraged to apply today or email Christine quoting job #6700. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Responsibilities:
Qualifications:
Christine Troock
Customer Service Representative
Posted: 09/12/2025
2025-09-12
2025-11-09
Employment Type:
Direct Hire
Job Number: 6700
Pay Rate: $58,000 - $60,000
Job Description
Are you a detail-oriented and highly communicative professional looking for a long-term opportunity in a supportive and dynamic environment? A leading company in Burlington, Ontario, is seeking a dedicated Customer Service Representative to join their collaborative team. If you thrive in a multifaceted role, enjoy building strong relationships, and have a knack for meticulous administrative and financial tasks, this could be the perfect fit!
This is a unique opportunity to become an integral part of a growing organization and contribute to a positive and collaborative office culture. You'll be a main point of contact for customers, manage complex order processes, and play a crucial role in ensuring smooth and efficient administrative processes.
What the Organization has to offer:
-
Competitive salary
-
Comprehensive benefits package, including full health, vision, and dental coverage.
-
RRSP matching
-
Profit-sharing program
-
A collaborative and supportive work environment
Interested and qualified candidates are encouraged to apply today or email Christine quoting job #6700. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Responsibilities:
-
Coordinate and process customer orders received via EDI, fax, and email.
-
Send sales order confirmations and confirm lead times with customers.
-
Ensure accurate pricing and input orders into the company's operating system.
-
Manage a small, select group of customers by quoting, setting up sales order confirmations, and creating pro formas.
-
Interact with banking institutions for Letters of Credit (LCs) for overseas business, managing detailed legal documents.
-
Responsible for understanding and defining product percentages for tariffs and applying them to invoices, then communicating these to customers.
-
Directly interact with customers to answer questions, resolve issues, and provide updates on orders, delays, and other concerns.
-
Communicate internally with shipping, production, engineering, and quality assurance departments.
-
Maintain a high level of direct customer interaction, emphasizing a personal contact approach.
Qualifications:
-
3+ years of experience in a direct Customer Service role.
-
Top-notch communication skills, both verbal and written, for engaging with diverse customer sets and internal teams.
-
Exceptional attention to detail and strong organizational skills, particularly for managing complex tasks like tariffs and LCs.
-
Ability to multitask and adapt to changing demands and production schedules.
-
Proficiency with standard office software, including Outlook.
#IND1
Meet Your Recruiter
Christine Troock
AVP, Recruitment Services
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Burlington, ON
Ready to embark on an exciting career journey in Burlington, Ontario? This picturesque city, nestled along the shores of Lake Ontario, offers a perfect blend of urban amenities and natural beauty. Known for its vibrant arts scene, including the Art Gallery of Burlington and performances at the Burlington Performing Arts Centre, this area is a hub for culture enthusiasts. With easy access to outdoor attractions like the Royal Botanical Gardens and Spencer Smith Park, a career in Burlington means work-life balance at its finest. Join us in discovering job opportunities in this charming city that boasts unique cuisine, stunning waterfront views, and a welcoming community spirit. Start your job search today and be part of the magic that Burlington has to offer.