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Director of Operations
Posted: 10/15/2025
Employment Type:
Direct Hire
Job Number: 6708
Pay Rate: $125,000 - $150,000
Job Description
Our client, a rapidly scaling startup at the intersection of logistics and technology, is seeking a driven and strategic Director of Operations to be their "number two" and help lead the company's aggressive growth. If you are a proactive, data-analytical leader with a "dog" mentality and a hunger to build, this is an exceptional opportunity to make a significant impact.
This role is for someone who enjoys the challenge of scaling a business, and is ready to take on substantial responsibility in a dynamic environment. You will work directly with the Founder, and be instrumental in shaping the company's operational future.
What our client has to offer:
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Competitive base salary with significant on-target earnings potential.
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Opportunity for profit sharing or bonus structures.
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A hybrid work environment.
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The chance to be a "number two" at a rapidly growing company.
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The opportunity to build, lead, and empower a growing team.
Interested and qualified candidates please apply today, or email Christine quoting job#6708. We would like to thank all applicants; however, only those under consideration will be contacted.
Responsibilities:
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Provide oversight and accountability for 18 facilities across the US, Canada, and the UK, utilizing technology and SLAs to manage merchant logistics and hold partner warehouses accountable.
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Lead, manage, recruit, scale up, and empower a team of 12-15 direct reports, including the core Customer Service (CS) team and project managers, with plans to double the team within 18 months.
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Drive system management, project management, technology infrastructure accountability, and network planning across different facilities.
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Own P&L results, churn expansion, revenue, and overall warehouse accountability.
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Manage four core operational functions: onboarding, customer experience (CS), fulfillment (including adding new warehouses and removing underperforming ones), and technology infrastructure.
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Provide senior leadership, and setting a proactive, data-driven tone from the top down.
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Travel approximately 10-20% of the time for purposes such as evaluating new warehouses, addressing issues, and overseeing major customer setups.
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Be willing to work outside of standard hours as needed to support the demands of a rapidly growing startup.
Qualifications:
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Demonstrated experience in significantly growing a company.
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Strong managerial experience, with a proven ability to lead, manage, recruit, and empower teams.
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Highly data-driven and analytical, with a proactive and critical thinking approach to problem-solving.
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Understanding of warehousing logistics, supply chain, customer service, and e-commerce platforms (Amazon, Shopify, retail shops).
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Experience with warehousing operations in the US, Canada, and the UK.
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Ability to thrive in a fast-paced and dynamic startup environment.
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Ideal candidates would come from similar competitive businesses (4PLs) and possess a background at the intersection of technology and operations.
#IND1
Meet Your Recruiter
Christine Troock
AVP, Recruitment Services
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