Find Your Next Opportunity

Search our current openings and apply online today.

French/English Customer Service/Sales Administrator - Women's Fashion

Kitchener, ON

Posted: 05/05/2023 Employment Type: Full-time Job Category: Administrative Job Number: 5575 Pay Rate: 60,000

Job Description

Our established Kitchener client is a distributor to the retail fashion sector, serving customers across North America, Australia and Europe.  Due to growth, they have an immediate opening for a BILINGUAL CUSTOMER / SALES ADMINISTRATOR (office position).  This role is ideal for a French/English speaking customer-focused professional who is looking to bring his or her retail sales skills into an office environment, lending administrative support to customers and colleagues in a fast-paced environment.

What our client can offer you:

  • Hiring salary of $55-65K (based on experience)
  • Health spending account
  • In-office position, Monday to Friday 9-5
  • Convenient Kitchener location
  • Really nice people to work with!

This is a fantastic opportunity to work with a growing company in the local area!  Interested and qualified candidates please APPLY TODAY or email Karen and quote job #5575 in the subject line.

We’d like to thank all applicants, however only those under serious consideration will be contacted.


  • Effectively manage and respond to incoming customer inquiries (calls, emails) in a timely manner
  • Enter and track orders using in-house system (training provided)
  • Provide accurate and timely information for account balance, payment arrangements, inventory availability and order inquiries from customers
  • Provide information about clothing products (including fabric, style, sizing, collections, etc.)
  • Monitor accounts - ensuring clients are within terms and negotiating payment arrangements when necessary
  • Advise Sales Agents of problem accounts, keeping them up to date with progress and obstacles, enlisting their help when necessary
  • Co-operate with the shipping department to resolve outstanding credits
  • Run, review, and send out customer statements
  • Stay current with seasonal products and maintain product knowledge to better support customers and retailers
  • Other duties as assigned (training provided)

Job Requirements


  • Excellent COMMUNICATION skills in FRENCH and ENGLISH
  • 5+ years of retail customer/sales experience from women’s clothing industry - a PASSION FOR FASHION
  • Proficiency in MS Office Suite
  • Post-secondary degree/diploma in Office Administration or Accounting considered an asset
  • Able to meet deadlines and work in a fast-paced, small company/office environment with changing priorities
  • A love of fashion and appreciation of quality apparel; interested in consumer trends and the retail landscape
  • An ability to sell and generate interest in the featured products



Meet Your Recruiter

Karen Hannam
Senior Manager, Recruitment


Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.