Our client is looking to hire a Customer Success Coordinator to join their team in Kitchener. This is an exciting opportunity to build your career in an established, rapidly growing company that sells Canadian made products to large, big box retailers like the Home Depot, Rona, Costco as well as smaller Canadian and US retailers.

What our client has to offer:

• Competitive base salary
• Hybrid work structure
• Very flexible work hours
• A + benefits and vacation package
• Great company culture

This is a fantastic opportunity for those who those looking to grow in the field of customer success, sales, and marketing! Interested and qualified candidates please apply today or email Rainor Kuz quoting job #5811.

We would like to thank all applicants however only those under consideration will be contacted.  Thank you!

Responsibilities:

• Qualify leads by evaluating their needs and interests and providing them with appropriate product information.
• Follow up with leads and customers to ensure their satisfaction and ensuring and concerns are addressed.
• Collaborate with other departments such as marketing, product development, and customer service to ensure a smooth sales process.
• Prepare sales reports and forecasts. Analyze sales data to identify areas for improvement.
• Maintain accurate, up to date records of all sales activities.
• Assist in the development of sales strategies by analyzing market trends, customer preferences and competitor activities.

• You must have 2+ years experience in customer support, marketing or sales in a Business to Business (B2B) environment 
• Must have a post secondary degree or diploma 
• You have excellent interpersonal and presentation skills